Novascan Technologies has distinguished itself as a technolgy leader that offers great service and customer support. From the establishment of the truly unique Exceed™ program to the technical assistance offered by the technicians of the probe and surface laboratory, Novascan has demonstrated an unsurpassed eagerness to work with current and prospective clients.
Exceed™ is Novascan's AFM system customer support program. We go the extra mile to help you get results with Novascan Atomic Force Microscopes by providing extensive after the sale support. Novascan has spent years imaging many types of samples with many types of probes in many different environments. We support our clients with this knowledge base and routinely schedule application support visits to your lab. Our clients often use these visits for additional personnel training and/or help with applications.
Product Support is available for current and prospective clients in the areas of AFM technology, probe and surface modification, U/V ozone techniques as well as anti-vibration and acoustic isolation systems. Product support can be reached at 515-233-5400.
Application Support is available to Novascan's AFM and probe/surface clientele. We welcome the opportunity to discuss your project and how our AFM, probes and surfaces can be utilized for collecting the most reliable results. Application support can be reached at 515-233-5400.