For quotes or specific information that you don't see, please contact us at firstname.lastname@example.org.
Special Note on Communication by Email: Generally all Novascan email inquiries are responded to within 24 hours or less. If you have not received a response within that time period please resend your message or call at 515-233-5400. We apologize for the any inconvenience, but due to increasing spam levels and general email reliability issues sometimes messages do not get through.
1. Determine the Price: Please contact Novascan for pricing and discounts. Many items have different discounts depending on your organization and volume. You can request a quote by fax or email. Please note, to qualify for any volume or other discounts, payments must be received within 30 days of the ship date.
2. Shipping: All items are shipped insured and most items are shipped via FedEX or Express mail. Depending on the product, it may be shipped vacuum-sealed or under argon.
3. Payment Methods: All prices are listed in US dollars. We accept Visa, Mastercard, Eurocard, Bank Wire, Money Order, University/Government Purchase Orders or Checks from Qualifying Companies. Please note that at this time we prefer not to accept International P.O.s for payment. If there are no other payment methods at your disposal, however, please contact us and we will do our best to accommodate you. Please note, to qualify for any volume or other discounts, payments must be received within 30 days of the ship date.
4. Placing Your Order: The best method is to email your order to email@example.com or fax it to 515-233-5151. If ordering probes, please specify type of probe, spring constant, application and particle size if applicable.
Main Office Contact Information:
Novascan Technologies, Inc.
131 Main Street
Ames, IA USA 50010
Toll Free: 1-800-303-1265